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Lets work
with each other.


Tim Hawkin



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The Challenge:

  • SMS Messaging services to be aligned and integrated using one network service providing full utalisation of out bound SMS Marketing and payment campaigns
  • Ease of service levels required to work in-line with the IT team
  • Full audit of current supplier estate understanding the exact message usage numbers and set up required moving forward
  • Work closely with the IT Team integrating supplier requirements for ease of speed regarding future marketing campaigns

What we did:

  • Merged 4 current suppliers into 1 decreasing business expenditure
  • RFQ/RFP process undertaken on behalf of the client
  • Improved services creating a transparent billing system showing all associated expenditure
  • Worked with the  client ensuring new services could meet requirements and improve over current  services
  • Improved upon current marketing report feedback showing exact marketing data feedback results

The Benefits:

  • Results of change -  40% saving per annum
  • RFQ / RFP exercise successful securing maximum savings
  • Supplier change with incurring no business disruption
  • All marketing campaigns now can be fully audited showing full usage reports from one data source
  • Pricing structure in – line with business levels and can be re-negotiated within the terms of contract