Printing Cost Solutions

The Challenge:

• Huge cost wastage within business print usage and hardware
• Client had a fragmented print infrastructure with no reporting structure in place
• There were numerous print suppliers servicing one account
• Maintenance not monitored by departmental levels and no consistency of hardware .

What we did:

• Performed a full audit showing usage volumes - drilled down to departmental levels
• Introduced an initial trail monitoring  print activity along-side printing hardware reliability
• Changed to one universal supplier who advised regarding new GDPR compliance regulatory guidelines, unifying the print fleet whilst aligning current services
• Changed to one specific hardware supplier -  rolled out through the group offering accurate customer service levels with monthly maintenance procedures.
• Introduced quarterly departmental reviews including departmental volume reports maximising future cost savings and business efficiencies .

The Benefits:

• Instant 18% saving within 3 months , moving to a forecasted saving levels of  43%  within 12 months
• Further savings in-line with the signed 3 year agreement
• New hardware  offered more efficiency and less breakdown of devices