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Consulting

Tim Hawkin

CEO

tim@hawkinandco.com

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The Challenge:

  • To seamlessly ‘change network’  120+ mobile phones group-wide
  • Re-new mobile hardware to be fully compatible with existing IT infrastructure
  • Ensure the chosen network provides sufficient voice and data for Worldwide coverage
  • Improvements needed over current billing structure  eg- ensuring transparent call charges separate business to personal calls

What we did:

  • Successfully transferred mobile networks ensuring no business hours disruption
  • Upgraded all mobile phones / hardware free of charge
  • Mobile phones / hardware fully insured for the life-time of the contract
  • Company voice and data tariff re-negotiated ensuring maximum cost savings throughout the contractual term
  • Voice and data coverage sufficient for all account connections
  • Billing and customer service structure improved meeting and exceeding client expectations

Benefits:

  • Minimum savings achieved – 38%
  • New phones and hardware provided free of charge with 24 hour warranty for the lifetime of the contract.
  • Further cost saving improvements due to improved IT rollout
  • All staff have fully integrated mobile / data hardware ensuring increased out of office productivity
  • Billing fully itemised separated extracting personal use.
  • Group-wide contract in place ensuring maximum cost savings whilst increasing company productivity
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