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with each other.


Tim Hawkin



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Hawkin and Co Logo

The Challenge:

  • The clients request was to Reduce Merchant Fees when processing debit and credit card transactions, where applicable, leverage group relationships.
  • The group-wide structure needed to negotiate the best available market rates.
  • Maintain or improve current SLAs

What we did:

  • We benchmarked 5 suppliers in order to reduce merchant fees and card transactions costs
  • Building upon existing and new supplier relationships, negotiated new group-wide pricing structures
  • Worked with the IT department aligning future migration strategies regarding dual supplier potential maintaining future cost efficiency

The benefits:

  • Enabled Group companies to benefit from company wide pricing structures
  • Substantially reduced merchant fees and card transactions
  • Reduced acquiring costs by 75%, Gateway costs by 55% and Interchange costs by up to 80%
  • Increased service levels