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Tim Hawkin



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The Challenge:

  • Create and implement a group- wide inter-tracible view of supplier accounts and expenditure
  • Increase Management Information systems and procedures via a group-wide basis
  • Build a supplier management chain to gain commercial leverage through supplier relationships
  • Repair dysfunctional inter – departmental structures

What we did:

  • Formalised an internal company viewership structure within Marketing, Application, Fraud, Tracing and Debt sale departments
  • Built Management Information visibility ending any dislocations around invoice over payments or duplicate payments being made group-wide
  • Developed and implemented a supplier management chain gaining commercial leverage decreasing business risk
  • Repaired dysfunctional inter- departmental and group-wide structures increasing departmental structures

The Benefits:

  • £1m run benefit in a single financial year
  • Rightsized services and contracts to meet business need, and not bureau need
  • Formed an overall category strategy that creates the opportunity to further drive out £1m+ annual run rate benefit when fully realised