Bureaus

The Challenge:

• Create and implement a group- wide inter-tracible view of supplier accounts and expenditure
• Increase Management Information systems and procedures via a group-wide basis
• Build a supplier management chain to gain commercial leverage through supplier relationships
• Repair dysfunctional inter – departmental structures

What we did:

• Formalised an internal company viewership structure within Marketing, Application, Fraud, Tracing and Debt sale departments
• Built Management Information visibility ending any dislocations around invoice over payments or duplicate payments being made group-wide
• Developed and implemented a supplier management chain gaining commercial leverage decreasing business risk
• Repaired dysfunctional inter- departmental and group-wide structures increasing departmental structures

The Benefits:

• £1m run benefit in a single financial year
• Rightsized services and contracts to meet business need, and not bureau need
• Formed an overall category strategy that creates the opportunity to further drive out £1m+ annual run rate benefit when fully realised